What is AI tax software?
Four different kinds of product share the name: research assistants that answer questions about the law, consumer lodgement apps sold to taxpayers, bookkeeping classifiers that code ledger lines, and working-paper preparation that reads source documents and assembles the schedules a return is signed off from. They overlap almost not at all, so the first job in any comparison is working out which one is in front of you.
Is AI tax software suitable for an Australian practice?
It depends entirely on how much of the tool knows about Australia. A general model asked a question about a trust distribution will answer in a voice of complete confidence using rules from somewhere else. What matters is whether the schedules, the treatment of each figure and the working-paper format are built for Australian returns, or adapted from somewhere they were not.
Is there AI tax software built for Australia, rather than adapted to it?
Some of it, and the difference shows up in the same two places every time: whether the schedules are the ones an Australian return is actually signed off from, and what the tool does with an entity type that does not exist in the market it was built for. A product adapted from elsewhere tends to be excellent on an individual’s deductions and thin the moment a trust appears. Ask to see a completed file for the entity type you have most of, not a feature list.
Does it replace a tax agent?
No, and a product claiming otherwise is describing a different regulatory world from the one you work in. The return is signed by a registered agent who has reviewed it. What changes is how much of the preparation you personally do before that point.
What does the TPB guidance mean for using AI in a practice?
The short version is that using it is not the issue; being able to show how you verified and reviewed the output is. We answer that properly, with the guidance cited and linked, on the FAQ — including where the obligation sits between a vendor and a practitioner, which is the part most vendors are vague about.
Where do my clients' documents go?
Stored in Australia; most of the processing runs on our own services in Sydney; one step — the AI analysis — runs overseas, and we would rather name it than have you find it later. The full list, with the location of every provider, is in the Privacy Policy, and the plain-English version is the first answer on the FAQ.
Can it handle companies, trusts and partnerships?
Yes — each has its own working-paper format rather than an individual's with different labels on it. Individual returns remain the strongest path, and we would say so in a demo.
What does it cost?
Priced in returns, not seats: the first three returns are free, and after that it is per return or a monthly plan. The numbers are on the pricing page and are readable without an account, because a price you have to book a call for is a price.
How long does it take to try?
One case. Pick a return you have already finished, put the same documents in, and compare the working paper to the one you produced yourself. That comparison answers more than any demo, and it is the only evaluation we ask anyone to run.
The longer answers — training data, tax file numbers, consent, what happens when it gets something wrong — are on the FAQ. Rates and thresholds are in the calculators, and the rest of the writing is on the blog.