Buy more returns
Check the practice's allowance and buy additional Workpapers returns when you need them.
Source reviewed Product documentation
Open Plan & usage under Billing. The returns meter shows what the practice has used against its allowance. Credit history shows where the underlying credits went.
To add capacity, find Top up or Pay as you go on the same page. Under Buy returns, choose the number you need. The amount beside it and the Buy … returns — … button update together. Check that total before continuing to checkout.
Purchased returns are a one-off addition to the allowance and the page says they never expire. A firm without a paid plan can buy them as it needs them. Only the practice owner and admins can manage billing; a member should ask one of them to make the purchase.
If a build asks for another credit, read the case's own quote before proceeding. The amount can depend on the case and whether included updates have been used.