What to upload
Which documents change the quality of a workpaper, which are optional, and what happens to a file the moment it lands.
Source reviewed Product documentation
Start with readable source files in the supported formats. Prior-year records and current-year ATO prefill provide useful comparison context alongside the client's actual statements and evidence.
The two that matter most
Last year's return. It provides a comparison for recurring income, deductions and balances. Check whether a prior-year item is still relevant and whether this year's evidence supports it.
This year's ATO pre-filling report. It gives the build a second source to check against client-supplied income records. Read any disagreement it raises.
The rest, by entity type
| Return type | Also worth having |
|---|---|
| Individual | Payment summaries, private-health statement, rental agent summary, logbook |
| Sole trader | Bank statements for the full year, asset purchases, home-office basis |
| Company | Trial balance, BAS for every quarter, the ATO integrated client account |
| Trust | Trial balance, the trust deed if a distribution question is likely, BAS |
What happens when a file lands
Each file shows Uploading & analysing while it is read. When it settles it carries a suggested name, the period it covers, and the role it plays — a trial balance and a supporting receipt are routed differently, and that routing is what puts a figure in the right schedule.
The Sources rail is where you see what it decided:
Wait for the reading to finish
A document still being read is not part of the case. Pressing generate while files are mid-analysis builds a workpaper from the ones that happened to finish first.
When a file cannot be read
Check any reading failure or flagged source row. Replace an unreadable photo with a clearer copy or provide a readable export before relying on its figures.
The trial balance is its own page
For enabled company and trust cases, the trial balance has a dedicated screen. Upload an export, or import a trial balance already in the case. Accounts are auto-classified; correct any mapping, then choose Save.
Duplicates
Files are hashed on content. Upload the same document twice — under a different name, from a different folder — and the second copy is kept for the record and excluded from the build. You do not need to delete it.